Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.

Business response:

Dear Brad, Thank you for sharing your feedback with us. We take great pride in providing our guests with a clean and fresh environment, and we apologize for any oversights during your stay. Thank you for bringing this to our attention, and we will take immediate action to ensure that our guests have a comfortable and enjoyable experience. We hope you will give us another opportunity to show you the flawless experience you deserve.Sincerely,Hotel Management 

Business response:

Dear jqime, We appreciate you taking the time to share your review with us. It brings us immense pleasure to learn about your positive experience with our services. We look forward to the opportunity to host you again at Extended Stay America in the days to come.Sincerely,Hotel Management 

Business response:

Dear Adriann, It was a pleasure having you as our guest at Extended Stay America. We are pleased to know that the amenities we provide exceeded all of your expectations and contributed to an exceptional stay. Your decision to include us in your travel arrangements is greatly appreciated. We eagerly anticipate the opportunity to host you again in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback with us. We're pleased to see that you appreciated our welcoming staff members. However, we regret falling short of your expectations in the outlined aspects. We understand how important a fresh and comfortable environment is and will address your concerns with our housekeeping and maintenance teams to prevent such oversights from repeating. Your input is valuable as we continually strive to improve our guest experience. We hope you will give us another opportunity to provide y... read more