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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was in okay condition, smelled a little like smoke. Gym only had 1 working machine. Front desk workers were not very friendly
Business response:
Dear Guest, Thank you for taking the time to share your feedback about your recent visit. We hope you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We hope to serve you again.Sincerely,Hotel Management
Met my needs atca reasonable price
Very convenient for our purpose. Liked that the facility was dog friendly. The rooms for dogs were designed with no carpet. It worked out perfect for us and the dog.
Business response:
Dear Nancy, We are thrilled to read about your fantastic stay and how much you and your furry friend enjoyed your time with us. We work hard to deliver an exceptional experience for all of our guests, even the four-legged ones, so we celebrate reviews such as yours. Thank you for posting and sharing your experience. We look forward to welcoming you again whenever your travels bring you back to the area.Sincerely,Hotel Management
Carpet very dirty. microwave rusted. Clean room once a week unless requested.
Business response:
Dear Timothy, Thank you for sharing feedback about your recent stay. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret any oversights that may have occurred. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. Please know that our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. We value our guest... read more
Pool Who closes a pool at 9 pm on a Saturday night? Very disappointed
Business response:
Dear Jake, Thank you for reviewing your stay. We hope your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate your choosing our hotel and hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Needs work This place is very old and needs to updated Wall socket at the end of the bed sparked and most the the wall plugs are very old and very loose
Business response:
Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 3.1 star rating with 3,190 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.