This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended stay hotel The beds were not comfortable and the hotel was really run down, I’m guessing that is because it was an extended stay hotel! It was convenient for the drive to the hospital, I would not book there again!!
Business response:
Dear Barbara, Thank you for taking the time to write a review about your recent stay. We deeply regret that your recent stay with us did not meet your expectations regarding the comfort provided by our beds and the quality of our accommodations. We want to assure you that our guests' satisfaction is paramount to us. We are dedicated to creating a welcoming and enjoyable experience for all our guests. With this in mind, we will ensure your next visit is even more satisfying. Thank you for your feedback, and we look forward to... read more
Easy access to restaurants
Business response:
Dear Mitchell, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted to hear you had an enjoyable, comfortable stay, and our location close to restaurants was perfect for your visit. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Necesitan mas limpieza afuera
Business response:
Dear JONATHAN, Thank you for staying with us and for taking the time to leave your comments. We apologize if our property was not clean to your satisfaction. Our housekeeping staff works hard; therefore, we regret not catching the concern you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
Grab and go breakfast very limited. I was never told the total of my amount before being charged. Room is big but older property so not the tidiest of places.
Business response:
Dear Denzel, Thank you for reviewing your recent experience at our hotel. We are disappointed that we did not meet all of your expectations and regret to hear about breakfast and the cleanliness issues you encountered. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Regarding the charges, please know that our front desk is available around the clock to address such issues. We hope you will stay with us again so we can provide you with the excellent service for w... read more
I like everything so close by and convenient but there was bed bugs we got bit up by the bugs and the AC didn’t work.
Business response:
Dear Jessica, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,577 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.