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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly helpful staff. Expedia's payment was declined so I had to make duplicate payment with my credit card. Staff explained provided me with printed decline so I could resolve with Expedia.
Business response:
Dear Joseph, Thank you for taking the time to write a review of our hotel. We apologize for the inconvenience you experienced with the payment process. We are glad our staff was friendly and helpful in resolving the issue to your satisfaction. Thank you for your patience and understanding in this matter, and we hope to welcome you back soon.Sincerely,Hotel Management
Check in and out was smooth. We checked in with Larissa, she was super helpful. She had to deal with a rude lady before us, felt bad for Larissa. Some people don't seem to understand what manners are and how to be decent with other human beings. I'll define come back whenever in Phoenix.
Business response:
Dear BETTY, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon! Sincerely,Hotel Management
Loved the stay just smelled a little bit bad
Nice staff, room was kind of gross especially the bath tub. Could use a re model, I didn’t really feel comfortable taking off my shoes but it was okay if don’t mind things like that. I would say it’s average
Business response:
Dear Alec, We want to first thank you for taking the time to evaluate our hotel. We are glad that you liked our staff. Fresh, clean accommodations are necessary to set the tone for a great stay. Therefore, we apologize for any oversights in your room's preparation. We have discussed this appropriately with our team, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.