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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property provided a place to sleep and shower, but nothing else. Pool was locked up for the season, three lights in the room were not working, overall not a comfortable stay and one that I likely will not repeat.
Business response:
Dear Phillip, Thank you for sharing your experience; we love that you could join us. We will address your concerns with the appropriate individuals, and we hope you will change your mind and consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Location was great - close to major thoroughfares and airport. Property was a bit dumpy - lots of homeless people wandering around, trash overflowing trash cans, and room looked old and worn. The free breakfast lacked a lot and not what we usually see in places we’ve stayed before.
Business response:
Dear Constance, Thank you for providing feedback regarding your recent stay with us. We are glad you were satisfied with our location close to the airport. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with the appropriate teams, and we will use them as an opportunity to improve our guest experience. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon!Sincerely,Hotel M... read more
Close to airport
Business response:
Dear Janice, We are so glad your stay was excellent and that our location near the airport was perfect for your travel plans. Thank you for sharing your experience at Extended Stay America. We appreciate your business.Sincerely,Hotel Management
A great accidental Hotel. Our stay was awsome, we had originally booked with another hotel that gave us some issues and count find our reservation so they ended up not honoring it. Hotels.com helped us find this hotel and thank God they did. The staff was amazing our room was so nice like a little suite, will definitely be booking again.
The staff was amazing and very friendly.
Late arrival. Staff were very pleasant!
Business response:
Dear Lois, Thank you for the excellent review of your recent visit to Extended Stay America. We are thrilled to read about your stay and how much you enjoyed our customer service. We work hard to deliver an excellent experience for all our guests, and we appreciate you very much for recognizing our efforts. Thank you once more; we hope you return for another exceptional experience.Sincerely,Hotel Management
Okay
Business response:
Dear Allison, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.