Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.

Business response:

We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Loni. She is a true asset to our team, and we will be sure to share your compliments. Come back soon - we appreciate your business! Sincerely, Hotel Management 

Business response:

Kelly, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Chad, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Tasha, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for reviewing your stay at Extended Stay America. We appreciate the positive rating and are glad your experience with us was overall enjoyable. We also enjoyed reading your kind comments about our staff and will share it with our entire team. However, we regret any concerns you had while you were here and the disappointment caused due to limited channels. We are grateful for your feedback and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Kimberly, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and kitchen amenities, along with the service of our staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Tyler, thank you for your stay with us. We apologize for the less than spotless condition of our accommodations you experienced. Be assured steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management 

Business response:

James, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management