Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.

Business response:

Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the exceptional review. We work hard to deliver quality service and it encourages our staff to work even harder when we share compliments like yours. We hope you will consider us again the next time you are in the area! Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Sherry, thanks for staying at Extended Stay America and for the feedback. We are delighted to read you liked the comfort of your bed and that you were satisfied with all the facilities we offer. It was a pleasure having you as our guest, and we look forward to serve you again when in the area. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. Although your overall visit was pleasant, we are sorry for the inconvenience you experienced with our service. We value your feedback and will use it to ensure we are more consistent with our service levels. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

We are glad you stayed with us recently, and we appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience in the future. Hotel Management 

Business response:

Jose, many thanks for posting your gracious comment. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Joseph, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Antonia, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management