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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No warly check in was a disappointment
Business response:
Dean, thank you for making Extended Stay America a part of your travel plans. We are thrilled to know your stay with us was comfortable and that you were satisfied with our facilities. That said, we are sorry for your disappointment with our check-in policy. We hope this will not stop you from choosing us again the next time you are in this area. Sincerely, Hotel Management
The motel is fine. Overall everything was ok. The check was fine, not rude or anything. The room was ok, nothing bad or good. Old style motel but well kept. We were there for a one night stay, to pass through. The price was fine for what it was, a place to shower and sleep. We won't stay there for more than one night and with our family. Its a clean motel to have when you need a quiet place to sleep.
Business response:
Aaron, we are happy you chose Extended Stay America for your overnight stay. We are pleased you found our hotel to be at a good value in the area. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to this area. Sincerely, Hotel Management
It was alright for what you pay for. It was overall alright. Clean room. The smell when you fist walk in wasn’t pleasing. It smelled like mold. One of the burners didn’t work on stove. We got away with using just one. Everything being around is convenient. That was also a plus. Overall stay was good.
Crappy customer service Reservation was given away. Worker was so rude and super unfriendly like we will never stay at this hotel again. Experience was awful
Business response:
Bobbi, thank you for your review. We are disappointed to read about your experience and apologize for the issues you had with your reservation. We are also sorry you did not experience the best of our staff. We will bring your concerns to the attention of our team as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,477 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.