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Extended Stay America Select Suites - Phoenix - North
- Hotels
- Phoenix, AZ
About this business
Location details
8808 N Black Canyon Hwy, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good and very bad. As a non-smoker, I had to endure a smoking room for half of my extended stay. The stench was horrible. This room was also on the highway side, and truck and general traffic sound was very loud. Not even the loud air conditioning unit could dampen the sound.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Business response:
I apologize that your stay with us did not meet your expectations. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Bad Hotel in Bad area We have stayed in better cheap hotels. We found a dirty sock in between the sheets when we got into bed. The toilet didn't stop running after we flushed it the first time. There is no person in the office after 3:00 pm on Saturday till we left on Sunday at 10:00 am. How would anyone else check in? When we came back to the hotel at 8:00 pm there was a strange person standing by the entrance where you need your room key to get in, and he followed us in. He then got on the elevator behind us which made us ... read more
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
So cheap you have to clean your own room The floor was so sticky that we ended up having to clean it ourselves. The toilet did not look like it had been cleaned. We have stayed in some low end hotels before but at least they were clean. Not a great deal in the end. Will not be staying at any Value Place hotels in the future.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Auch für ein Low Budget Hotel nicht wirklich OK Ich erwarte von einem Low Budget nicht sehr viel. Leider wurde bei diesem Hotel/ Motel auch dieses Minimum unterschritten. Auf den Fluren lag Dreck in den Ecken, der während meines gesamten Aufenthaltes nicht weggesaugt wurde. Im Badezimmer konnte man noch die Abrücke der Vormieter sehen (Abdrücke auf dem Absatz in der Dusche von den Duschgels), auf dem Bettbezug war unter dem Kopfkissen eine Art Schmiere, die ich nicht identifizieren konnte. In der Oberdecke war ein Brandloch ... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you t
Business response:
We appreciate you taking the time to provide us with your customer insight. We apologize for the inconveniences you did have during your stay with us. Thank you for choosing Value Place, and hope you will give us another try.
Don't do it Prepaid for 10 days. Was told on The last day that "they" were Canceling one day because too much internet was used. Yet -- internet is provided .
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
sketchy very sketcky staff.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - North
How is Extended Stay America Select Suites - Phoenix - North rated?
Extended Stay America Select Suites - Phoenix - North has a 3.3 star rating with 2,025 reviews.
When is Extended Stay America Select Suites - Phoenix - North open?
Extended Stay America Select Suites - Phoenix - North is open now. It will close tomorrow at 12:00 a.m.