Extended Stay America Select Suites - Phoenix - North

matt 

on Expedia

8 years ago

Awful hotel I'm beyond disappointed in this hotel. The internet connection was absolutely awful, didn't work the first night and slow the remainder of the week. No one comes to give you clean towels, soap, shampoo or clean the room. Just an absolute mess and the place has a bad smell. I stayed there on business because it was my first time in Phoenix and I will not use this hotel again! 

William 

on Expedia

8 years ago

This not hotel This hotel live lots people whom longer term living there; the hotel staffs not very nice to people. Very noisy room to room. Don't just choice the hotel just for the price or it outlooks. 

Kryssy 

on Expedia

8 years ago

You pay for roaches Budget friendly doesn't have to mean you have to have unwanted guest. The hotel seems clean on the outside and the clerk that checked us in was nice. We hadn't planned to be in the room that much. Just pretty much there to sleep and to shower. The room comes equipped with a little kitchenette. So we went out to purchase a few items for breakfast. When we came back we saw roaches. I called the front desk and they resolution was to move us to another room but they were booked for the entire night so I would... read more

Anonymous 

on Expedia

8 years ago

Toilet was clogged and did not receive help or nobody came to find out the problem. Room was not cleaned and did not receive fresh towels have to demand them. Staff members very lazy. 

Jerry Miller 

on Expedia

8 years ago

Terrible! People leaning on the walls around the hotel in a not so nice neighborhood really is uncomfortable. Combine that with the manager listening to Rapp music at a loud level while trying to register really is unprofessional. Then, the room that we booked wasn't available . Horrible experience. 

Anonymous 

on Expedia

8 years ago

to many d.rugs and p.r.o.stitutes horrible