Extended Stay America Select Suites - Phoenix - North

Rosio 

on Expedia

9 years ago

Worst hotel experience of my life Worst hotel experience of my life. We checked in and checked out 30 minutes later. There are people that live in the rooms. Every time someone walked to the restroom we would get a bang on our floor. We received a phone call from the front office due to complaint. ARE YOU KIDDING ME?? We couldn't WALK in the room. There were no shower curtains in the room. We talked in our room, got a phone call due to COMPLAINT. Per the manager we would get a credit on one night but had to charged for one n... read more

Anonymous 

on Expedia

9 years ago

Wasn't great at all, room was still dirty. 

Anonymous 

on Expedia

9 years ago

Hotel conveniently close to highway Very close to Dunlap exit on I 17, so a lot of traffic noise. Nothing in easy walking distance except an Irish pub, that you must cross an extremely busy street to get to. Vending machines & laundry on ground floor. Room not cleaned well - found some small pieces of garbage on floor under bed from previous tenant (empty cigarette package - in a non-smoking room! ) Alarm clock had a frayed power cord that we turned in & wasn't replaced during stay; tv stopped working (last day, thank goodne... read more

Anonymous 

on Expedia

9 years ago

Expected more. My expectation was base on other extended stay. When I arrive, I was read a list of do's and don'ts. Order wifi not turned on, she blamed my iPad. Wifi was on the evening of second day. 

John 

on Expedia

9 years ago

Not Worth the Savings If you like: Hard beds with no mattress, to be able to take out your own trash, to only have towels/bedding changed once a week, to have smoke filter through the bathroom vent, to have no plates, cups or utensils even though you have a sink and stove, stained bedspreads, filthy rug, smelly room, seedy characters hanging around and dumpster diving, terrible room lighting, and have to replace your own toilet paper, no guest services ... then this hotel is for you. It's not worth the cost-savings to put up... read more

Anonymous 

on Expedia

9 years ago

Dirty more like a boarding room not a hotel kitchen not stocked you take out your own garbage and pay extra to have clean towels !! I would never stay there again.