Extended Stay America Select Suites - Phoenix - West

Kimberly 

on Expedia

8 years ago

stay away... we prepaid for a 2 bed no smoking room. when i arrived 10 mins after booking and prepaying the lady at the desk said all they had were 2 bed smoking and a handicap room that has a hideabed.. i said we already paid for a 2 bed no smoking she says they rent on a first come first serve basis.. just doesn't make sense, and she didn't really care.. i sleep with a c pap machine and have to have a no smoking room.. so had to take the handi cap room.. called the desk because the hid a bed didn't have any bedding on it..... read more

Chuck 

on Expedia

8 years ago

Bad Neighborhood The hotel looks nice from the outside but is in a bad area. I was accosted twice for money within a week across the street. The elevator was dirty and the bed wasn't comfortable. Even though it has a stove, I entered the room and found out there no utensils or dishes, pots or pans. Had nothing to cook with. 

Juliana 

on Expedia

8 years ago

Dirty This is the dirtiest hotel I have ever been in. Don't stay here!!!!! 

Anonymous 

on Expedia

8 years ago

Cheap, but Smelly The entire hotel smelled of smoke. Also, the front desk isn't open 24 hours and the check-in process took an inordinately long amount of time. 

muhammad 

on Expedia

8 years ago

No good No good 

Anonymous 

on Expedia

8 years ago

Horrible place to stay. Dirty motel overall. Gross beds, linens,sand paper towels. No soap or shampoo offered. Bad part of town homeless people sleeping outside begging for money. Definitely will never stay there again and will not recommend. 

Anonymous 

on Expedia

8 years ago

Gross Go somewhere else. Most hotels have a staff that cleans your room once a day... Not at this place... Not once in 4 days. 

Andrea 

on Expedia

8 years ago

nice room, ghetto tenants First of all the room was nice, but the key card reader to get in my room malfunctioned and I sat out side me room for three hours. While sitting outside my door waiting the room across a woman was getting hit on, the residence are smoking weed in rooms as I would smell it when I could get in my room. nice room, but I didn't feel safe leaving my room. smokers are the main residence. It gets scary. would not recommend this place to single moms, or women by them self!!!!!