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Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.

3.3
  • Hotels
  • Durham, NC

About this business

HospitalityHotels

Location details

4610 S. Miami Blvd., Durham, NC, 27703, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,294 reviews
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Joseph's profile image
Joseph 
11 years ago

Not a Good Place I booked my room here, and when I got to the hotel, they tried charging me again. They stated they reversed the charges, but still waiting for the reversal. The Hotel itself was not that great. 

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Jason 
11 years ago

Clean the Carpey Service was fine. The carpet was dirty and quite gross. The carpet made everything else feel dirty. Treadmill did not work properly. I will not stay here again. 

Business response:

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced cleanliness issues. To uphold our company’s high standards we will be making sure each room is clean for every guest. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

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Anonymous 
11 years ago

Wow - Just wow Every hotel was booked, but this one had a smoking room available. The Night person working there was very nice; she cared and did what she could to help. But the hotel is really, really bad. Upon walking out of the elevator on the third floor I got hit with the smell of a filthy hall rancid from years of smoke and a carpet that obviously hadn't been cleaned in years. (And I mean years.) They got me a room on the second floor (a non-smoking room) that someone else had booked but didn't show up. The bathtub wo... read more

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Nicole 
11 years ago

Basic Room Hotel room was on the first floor. Very basic room - there was a kitchen area with a sink and stove but no dishes, pots & pans or silverware. Furniture in room appeared old and worn down. Easy to tell when the bathroom has not been cleaned properly when there were pieces of scotch tape hanging off of the sink. Stayed here overnight during an ice storm, so other options were out of the question. 

Anonymous's profile image
Anonymous 
11 years ago

Very low standards When I first checked in, I saw some food items left in the kitchen cabinet and the light to the bathroom didn't work. They gave me a different room and there was a Styrofoam cup of old oatmeal in the microwave. The furniture in the room was very outdated and falling apart. The entrance inside at the check-in counter looked in very bad condition. The exercise equipment was very poor and outdated with an old clunky small TV. Overall, it was a disappointment and won't stay an this brand hotel again. 

Business response:

Thank you for your recent review of your stay. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. We can assure you that we have met with our housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

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mary 
11 years ago

Given the wrong room. Staff not accomodating. Room not big enough for the 3 of us. Booked correct room online, got different size room at hotel 

Business response:

Thank you for your recent review of your stay. The situation you described regarding not being given the correct room type is truly regrettable. We are very sorry for your experience. As well, I am sorry to read that my staff was not properly accommodating in helping you to resolve this issue. As this hotel’s manager, I can assure you that I have better trained the staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide... read more

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fkdjkddkjfsldfjldjfsldfjl 
11 years ago

Slum Lord The drapes were torn, so privacy was an issue. The clock and microwave were broken so had to go out to eat and rely on cell phone for time. The carpets were dirty and tattered. Thank God I had slippers. I did not feel save or comfortable in the hotel or my room. If I had not gotten in late at night and was there for longer than a night, I would have found other arrangements. I would compare the living conditions to section 8 housing in an inner city. The shuttle service and front desk staff were great. 

Business response:

That you for your insightful review. It helps guide us to prioritize accordingly. 

Anonymous's profile image
Anonymous 
11 years ago
Extended Stay's profile image
Extended Stay 
11 years ago

I was very upset that I was overcharged for the room I booked through Hotels.com. The room I stayed in at Extended stay was not swept. There was food particles under the table in the room, and the toilet was dirty around the bottom of the toilet. These were indications that the room was not cleaned properly prior to my arrival. Also each time I entered or exited the hotel there was different men being entertained by the person behind the desk. 

Frequently asked questions about Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.

How is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. rated?

Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. has a 3.3 star rating with 1,294 reviews. 

When is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. open?

Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.