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Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4610 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not handicap I didn't get the room I expected to get. It was a handicap room and I am not handicap. The worst!
Business response:
Tonya, please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve and we assure you we will. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust Sincerely, General Manager
Avoid at all cost--sleepin your vehicle if needed This is a horrible hotel. On my second night's stay, I arrived to find that my card key no longer worked. I went to the front desk to find two people dressed in bed clothes, with the man wearing a sleeveless tee shirt. He had multiple lumps on his neck and arms--the result of bedbugs! In my room, there were no bedbugs but there were pillows that were rock hard, a loudly running refrigerator, a bathtub faucet that wouldn't stop running, and a general feeling of a housing shelt... read more
Business response:
We sincerely apologize for the less than superior stay you describe in your feedback. We always use guest responses to help improve our customer service and hotel in all departments. I apologize for the inconveniences you encountered and we do hope that you will come see us again so we can regain your confidence in our hotel and our brand. Thank you, General Manager
Business response:
Derrick, thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations or ours. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, General Manager
Hotel Disappointment!!!!! Hotel's description in advertisement did not meet reality of the hotel. Very disappointing.
Business response:
Thank you for taking the time to notify us about the issues you encountered during your stay. We know traveling is often stressful, and we apologize for failing to make you feel as comfortable as possible. I have notified the management and my team about your concerns. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, General Manager
Will not stay there ever The room was dirty and the rags, towels wasn't clean. There was used soap bars in the kitchen area & bathrooms. I had to go to a relative house to shower because the bathtub was dirty.
Avoid this place. Broken furniture, missing light bulbs in lamps, no shower curtain; the other guests were incredibly loud at all hours of the day and night; the room, even though it was a non-smoking room, smelled very strongly of marijuana and this gave me a headache. The desk staff when I checked in (while friendly) was dressed in a dirty t-shirt and a backwards baseball cap, which was appallingly unprofessional. I'm not sure that calling the desk and going through the hassle of re-locating to another room would have help... read more
Stay Away there's major sanitation issues The hotel smelled of cigarettes and marijuana smoke. The room was disgusting toothpaste smeared on the toilet. The kitchenette door was sticky to the point you could feel your shoe pull away from the floor. The bed pillows were not in pillow cases which was gross.
Wasn't good phone and tv didn't work. wasn't clean, air half worked, pull out look like blood stains, drain don't work in shower. No sheets for pull out. Trash in hall, onions in elevator.
Avoid this nasty hotel! This stay was absolutely horrible. The guy working the front desk had a bad attitude. The first room I was assigned was filthy. Toilet hadn't been flush and was full of feces. Bed wasn't mad at all. Floor and counters were filthy. Assigned a new room that was worse. There was a wash rag on the counter that I assume a woman had her period on. I was assigned another room that was sorta clean. No remote for the tv. The guy was suppose to bring it and never did. Woke up in the middle of the night freezing... read more
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
How is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. rated?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. has a 3.3 star rating with 1,294 reviews.
When is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. open?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.