Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.

JB 

on Expedia

8 years ago

Not what I expected On a positive note, the room and bed we're very clean and comfortable. When I was deadbolted in my room, I felt safe. However, the rest of the accommodations were significantly below par. There was very limited staff seeming to run the place...only one young adult (maybe 18-22 yrs?) ever at the desk & they couldn't provide me directions to the hotel when I was lost. One morning, the guy at the desk appeared to be high with very red eyes, slow speech and slow movement. The breakfast in the morning each day... read more

Gary 

on Expedia

9 years ago

Worst hotel stay ever!!! This was by far the worst hotel me and my family have ever stayed in. The entire hotel smelled like weed from people across the hall and down the hall smoking and getting high. We told the hotel staff and they just said they were sorry but couldn't do anything! ( so much for smoke free rooms) We got a studio room that was supposed to come with a fully equipped kitchen, when we checked into the room there were no dishes, or cookware available at all. When we asked the Front desk they said I'm sorry I ... read more

Anonymous 

on Expedia

9 years ago

Has a bad smell and the pillows sheets etc smell terrible. Never staying at Extended Stay America again. 

Anonymous 

on Expedia

9 years ago

Terrible Hotel This was perhaps the worst hotel we have ever stayed in. The hotel was in very poor condition with many things not functional. One light in the kitchen was falling down. Everything was dirty. The bed was not made properly, missing the top sheet, which we had to request. The kitchen had no utensils, making it non-functional as well. The room was hot (76 degrees) when we arrived and we never succeeded in cooling it off. Opening the window was not an option because the window did not work. We were told that the s... read more

Roselyn 

on Expedia

9 years ago

Shame on you Made the reservation for this hotel and when I got checked in, going towards my room the elevator was disgusting it was all graffiti on. Once I got in the room it was not clean bed was not made dirty towels was left, thought I was in hpre house or something seen on tv. Called my family to pick me up got a comp room at another hotel within in the hour. Sad part is I was visiting my dad who was just placed on life support in Duke Regional traveling from east coast to find this hole in the wall. Sad to say this hot... read more

Anonymous 

on Expedia

9 years ago

All washers and dryers broken/out of service. Would have been nice to know BEFORE I booked room. Entire facility and room smelled like cigarette smoke. Non-smoking facility? Trash all over parking lot and in hallways. Housekeeping supplies were left on my bed. The excellent customer service by the two ladies at the front desk can not make up for all of the other flaws at this hotel. 

Anonymous 

on Expedia

9 years ago

very bad evening manager on Feb. 15; 16; 2017! I paid room, and can not get my room, the manager sold my room to others. Next day, I wait at airport, call him foe shuttle, he did not call driver until Icalled 2nd time, after 12 minutes. I can not log on internet, he did not solve my internet problem. I need shuttle before 6am, he and driver both told me shuttle is available at 6am, but he did not want to register for me. On 17 morning, I was told no shuttle for 6am, only 6:30am, I have to call and pay for taxl. 

kenneth 

on Expedia

9 years ago

The power went out in the hotel. This is the second time that it happen at an Extended Stay hotel. The other was when there was a storm.