Extended Stay America Select Suites - Richmond - West End - I-64

Anonymous 

on Expedia

6 years ago

The room smelled like smoke. I thought all hotels were smoke free. The smell gave me a headache. The breakfast was a joke. I would not stay here again. 

Weary 

on Expedia

6 years ago

Not an overly welcome from staff was bad enough but there was no explanation of why there was no continental breakfast as advertised. Literally, the only thing offered was coffee, and neither I nor my husband drink coffee. The property itself did not give a welcoming feeling. There was a man who kept walking around the parking lot, watching everyone and everything but he was not a security guard. The trash cans outside were better lit than the stairways leading to the rooms. There was not an elevator available, or at least n... read more

Anonymous 

on Expedia

6 years ago

Gross. Broken cabinets and toilet paper holder, dirty kitchen and bathroom. Wouldn’t go back 

Anonymous 

on Expedia

6 years ago

This was the worst property, lamp was broken carpets were very dirty , nothing was in the kitchen, ceiling was very very dirty , never will stay again 

Jessica 

on Expedia

6 years ago

We were there for 4 days and not one day did any housekeeping come with towels or travel items. Not all of the lights in the room worked. Not all kitchenware available and we had to go and get it all from the desk. 

Anonymous 

on Expedia

6 years ago

You’ll lose sleep over the filth The room was filthy. There was hair in the tub. The white bedsheets had a yellow stain on it. And my husband found a bug on the pillow. Will never stay here again. 

Disappointed 

on Expedia

6 years ago

The rooms were firlthy an smelled of a foul odor. Also, there were mean hanging out BBQ in front of there door, drinking and playing loud music. I requested a refund immediately after checking in..