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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't care for the property manager being a little creepy and going in my room right after I checked in. Basically waiting in my room for me to get there. Just a lil creepy/disturbing made me feel unsafe. Had no respect for people's personal space.
Business response:
Thank you for allowing us to host your stay at our hotel. After reading your review, it was obvious that we fell short in providing the hospitality you deserve. Please accept our apologies for the inconvenience that this caused you. We have shared your review with our entire team so that we can learn from our shortcomings. We appreciate you bringing this issue to our attention and assure you that efforts will be made to resolve them. Thank you again for your sincere feedback. We hope we will have the opportunity to welcome y... read more
Mediocre. The room was average, not terrible not great. The bed was easily one of the least comfortable beds I've ever slept in. Probably wouldn't recommend.
Business response:
Thank you for choosing our hotel for your recent accommodations. We apologize for the issues you faced with the comfort of your bed. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you once again, and we hope you will reconsider and give us a second chance the next time you are in the area. Sincerely, Hotel Management
The location was great when advertise free breakfast it’s really not breakfast at all
Business response:
Tee, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. It is also great to read you liked our great location. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
This was good value for the money.
Business response:
Linda, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Everything was fine ... I enjoyed my stay and will be back
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.