This profile has been claimed by the business owner or representative.
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Tyree, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Mark, we appreciate you selecting us and leaving your rating. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and hope to welcome you for the five-star stay we strive to provide. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and cozy. Not luxurious, but you get what you pay for.
Business response:
Jenn, thank you for staying with us. Although you liked our well-kept property, we are sorry for any inconvenience caused. We appreciate your feedback and hope to see you again in the future for a much better experience! Sincerely, Hotel Management
Business response:
Robert, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Everything good cozy and felt like home. Didn’t feel like a corporate meeting. All at arms reach.
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
asnt what I thought it would be The guy did not come out and service us til we was there for about 45 min... my family member had to pee outside and the room had a lil trash in it so we know it won’t clean and with the pandemic u would think it would.... but we we’re to tilted to complain
Business response:
Thank you for your review. We apologize for the service issues you encountered upon check-in and that you were disappointed with the cleanliness of your suite. Your feedback has been discussed with our front desk and housekeeping team members to improve our future guests’ experiences. We hope you will give us the chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.4 star rating with 1,391 reviews.
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.