Extended Stay America Select Suites - Richmond - West End - I-64

Business response:

We are pleased you had an excellent stay at Extended Stay America. Thank you for mentioning the pleasant interactions you had with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. Moreover, we are glad you liked our well-kept property. Thank you also for recommending us to fellow travelers, and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Thank you for being a guest at our property. It was a pleasure to know that you found our accommodation, amenities, and service to be on par with your expectations. Your review is highly appreciated, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Tyree, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Mark, we appreciate you selecting us and leaving your rating. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and hope to welcome you for the five-star stay we strive to provide. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jenn, thank you for staying with us. Although you liked our well-kept property, we are sorry for any inconvenience caused. We appreciate your feedback and hope to see you again in the future for a much better experience! Sincerely, Hotel Management 

Business response:

Robert, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management