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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The kitchenette was unique. Spacious. I didn’t like that the interior looked dated
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your fully-equipped, spacious suite and had a wonderful stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Satisfied Room was clean, nice area great places to eat
Business response:
Ebony, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location as well as your well-kept suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I liked how this hotel was pretty much in the middle of everything. Lots of places to eat and shop.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
No mattress on pull out couch incident There was a rough start. We were three in my party. The pull out sofa did not have a mattress and I was told over the phone that there were no mattresses in the hotel. I went to a face to face with the clerk. He had to come to the room. I asked: " would you sleep on these metal bars?" Ten minutes later, we had a mattress. The clerk had to clean the sofa. They had not clean or or vaccumed under it for months. Other than that, the clerk was very nice and he immediately understood that my ... read more
Business response:
Maria, thank you for taking the time to review your stay at Extended Stay America. We're sorry for the inconvenience you had with your bed, but we're glad to know our associate was able to resolve the problem to your satisfaction and the rest of your visit was a pleasant one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.