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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean property, good privacy. Staff not very friendly
Business response:
Thank you for the review of Extended Stay America. We are delighted to know you liked our well-maintained property and that we were able to meet your expectations for a pleasant stay. However, we are sorry for any inconvenience caused to you. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Felt like an apartment resident. It's large and decorative
Business response:
Thank you for sharing your experience. We are pleased to know you liked your apartment-style suite and had a pleasant time with us. It was a pleasure having you as our guest, and we hope to see you again in the future. Sincerely, Hotel Management
Wish there was the option for kitchen utensils. (plates, silverware, glasses and pots & pans)
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad overall you had a pleasant experience while you were here. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The location is closer to shopping center. The bed side light was off. I phone number to the office or front desk is not listed anywhere in the room. I told the front desk manager the next day.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed our ideal location and had a nice time with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Shovawn, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
The service was nice , quick and room are very clean. The batteries were dead in the TV remote is the only thing I didn't like.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were impressed with the service provided by our associates and that you loved our well-kept room. We appreciate your business and hope to see you again on your next visit to Glen Allen. Sincerely, Hotel Management
good place to stay on budget, had everything you need in a simple layout.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with our affordable rates and that you had a pleasant experience while you were here. We appreciate your business and hope to see you again on your next visit to Glen Allen. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,637 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.