Extended Stay America Select Suites - Richmond - West End - I-64

Kathryn 

on Expedia

7 years ago

Better than having no ac at home! The bathroom trash can had trash in it when I got there, it was a non smoking room and there was a box of Newport’s in it. The ac kept me up all night because of the clunking sound it made when the compressor turned off and on. It was okay overall but seemed old and could use a facelift. 

Anonymous 

on Expedia

7 years ago

Clean but minimal The hotel is clean and roomy with no amenities. We stayed there because our usual hotel in the area was booked. We would probably not go back. 

LATOYA 

on Expedia

a week ago

Rooms outdated. TV very small. No elevator. 

Anonymous 

on Expedia

a week ago

Not good! No ice machines, tv didn’t work, had to move to another room bc ac did not work. Overall: I would not recommend 

Stephanie 

on Expedia

a week ago

My skin still crawls when I think about my stay. I knew it was going to be a bad stay when I saw the outside of the building. There was no upkeep or curb appeal. I ended up going out and buying cleaning supplies and sheets for the bed and still felt dirty. The shower was subpar and the towels were paper thin, I’m glad I bought a bath towel while I was out. Save your money and get something a little more expensive because you are going to get what you pay for with this hotel. 

Curtis 

on Expedia

a week ago

I purchased the room through Expedia. When I arrived to check-in. The clerk confirmed my reservation, but then said unfortunately they have no rooms available. Why take my money knowing you didn’t have any rooms. A waste of time and now I have wait 7-10 business days to receive a refund. I will never try to stay there again. 

Bryan 

on Expedia

4 weeks ago

The room and the bathroom in particular was one of the dirtiest I’ve ever stayed in.