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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel. Except for the elephant race the first night in the upstairs rooms, but that ended early.
Business response:
Lisa, thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us and liked our well-maintained hotel. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The price is right, but condition of the facilities aren’t great. Very bare bones and minimalist, but I’d do it again for one night.
Business response:
Steve, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that you liked our great price. However, we are sorry our facilities didn't meet your expectations. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Booked reservation for a ghost room When I arrived at the hotel they could not honor the Hotels.com reservation saying that they were full.
Business response:
RACKLEY, we appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Brittany, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
One night stay, zero complaints. I couldn't find any problems at all with the room, and just about everything a weary traveler might need is within walking distance of this place. I'd definitely stay there again.
Business response:
David, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Very clean room, everything worked, room was nice and COOL when I opened the door :<)
Business response:
Dave, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you loved your well-maintained room and that you had a great stay here. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended stay Richmond Check in was easy. The room was spacious and clean. Room includes refrigeration and microwave. It would have been nice to have an elevator but that would not stop me from staying there again.
Business response:
Merdie, thank you for being our guest at Extended Stay America. We are delighted to know you had a great stay with us and loved your well-equipped suite. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.4 star rating with 1,343 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.