Extended Stay America Select Suites - Richmond - West End - I-64

Craig 

on Expedia

2 months ago

Dirty and worn The sheets were clean, the bed was comfortable, and the shower was warm. Other than that the room was dirty (bathroom, stove, refrigerator, carpet), worn out and smelled. 

Dashonte 

on Expedia

3 months ago

Check in process was inadequate 

Jordan 

on Expedia

3 months ago

Not impressed. Not very impressed. Shower curtain rod was pulled from the wall causing shower curtain to not close. Large holes in the bathroom door. Stains on headboard of bed, walls, ceilings, etc. Only one wash cloth was provided. Floor was sticky. 

tana 

on Expedia

3 months ago

I had family come into town and had to find another hotel for them and had to pay more than i was expecting to due to this hotel overbooking and having to cancel my reservation. VERY INCONVENIENT. 

Allison 

on Expedia

3 months ago

Do not book This hotel was absolutely horrible! It was disgusting smelled damaged and the beds are rock hard 

Chelsea 

on Expedia

3 months ago

Kitchen was filthy 

Gustavo 

on Expedia

3 months ago

As soon I arrived to check in they tried canceling my reservation telling me they were fully booked and couldn’t honor my reservation. After some back and forth, I was eventually given my room for the night. They tried to convince me that the room did not have working AC and would prefer not to give the room to me. Unfortunately, I had no other options or anywhere else to go so I told them I’d suck it up, I just needed a bed to sleep as I was exhausted from my travels. When I finally arrived to my room, surprise surprise, th... read more

marcus norman 

on Expedia

4 months ago

Don’t stay here The property was terrible and roaches were everywhere. It took management a while to respond to me and I was extremely angry about the stay and request a full refund 

Denise 

on Expedia

4 months ago

My reservation was canceled without alternative. My reservation was cancelled same day stating they were sold out. No other offer of accommodations were made. I booked another hotel hours before arriving and had to pay double the rate. Unacceptable.