Extended Stay America Select Suites - Richmond - West End - I-64

Mike 

on Expedia

11 months ago

I selected this hotel because I was looking for a basic hotel room to grab a good nights sleep while traveling. I’ve had good luck with this brand in the past but my luck ran out on this trip. From the moment I opened the door to room 309 I knew I had made a mistake. The stench of cigarette smoke and cheap air freshener was so strong that my throat hurts from breathing it in. The overall condition of the room, from the stained carpets to the broken bathroom cabinet door, made this $120 a night hotel the worst night I’ve spen... read more

Anonymous 

on Expedia

a year ago

I only stayed here for like half a night so it was ok for that but wouldn’t book again. Room has caterpillars everywhere the bathroom was absolutely horrendous. It’s really down there with motels. 

susan 

on Expedia

a year ago

A horrible smell upon entering the room, had to buy Lysol to help with smell. if my pet had not been in a carrier for 8 hours I would have moved to a better hotel. I found 2 pillow cases under bed and noticed they had not vacumed under bed. I can say the bed was comfortable. 

Marian 

on Expedia

a year ago

The room had a smell. Air freshener or lit candles couldn’t get rid of the smell.