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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was good.
Nice management
This isn't a hotel, motel etc. The extended stay is exactly as advertised. Let me put it to you this way....it's a diamond in the rough everyone should know about. If you stay at one, you won't be disappointed.
Business response:
Dear James, Thank you for sharing such a glowing review. We are delighted to know your stay was exactly as advertised and that you consider us a true “diamond in the rough.” Your kind words and confidence in recommending us mean a great deal, and we look forward to the pleasure of welcoming you back to Extended Stay again soon. Sincerely, Hotel Management
Staff was excellent and very helpful, property was a little worn, our room was a non smoking but obviously had been a smoking room at some point because of the smell, room furnishings were worn and older. We were just stopping for a quick rest on a long trip so it didn’t affect us that much.
Business response:
Dear Jody, Thank you for sharing your experience with us. We regret that your room felt worn and carried a lingering smell of smoke despite being designated non-smoking, as well as the older furnishings that did not reflect the comfort we aim to provide. At the same time, it is wonderful to know that our staff made such a positive impression with their excellent and helpful service. We are glad that your stay provided a much-needed rest on your journey. Your feedback is invaluable as we continue to work on improving the gues... read more
Stay was okay basically for the location. No breakfast or ice machine
I had ordered dinner from doordash and was surprised that my room had no eating utensils or for that matter any kitchen utensils. No pus, pans spatulas, spoons, knives or fork. Went to front desk and he supplied me with a set of plastic eating utensils.
Business response:
Dear Guest, Thank you for sharing your experience with us at Extended Stay America. We appreciate you mentioning the surprise regarding kitchen items and are glad our front desk team was able to assist with utensils during your visit. Cookware and dining supplies are available upon request, so we can better support individual needs. Your feedback is valued and helps us improve how we communicate amenities moving forward. We hope to have the opportunity to welcome you back again for a more seamless and comfortable stay. Since... read more
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4 star rating with 1,457 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.