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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic, no frills stay. If you plan to use the kitchen being your own supplies. None are included. Otherwise the stay was good.
Property was old and outdated. I realize it’s an extended stay but the overwhelming smell of many different people cooking and dogs barking was a bit much. And the bed was god awful. Bathroom faucet was bad. Suggestion would be to have a plug in air freshener or something like that in each room!
Business response:
Dear Maria, Thank you for sharing your feedback. We regret that your stay did not fully meet expectations and appreciate you taking the time to offer suggestions. We understand the importance of comfort and atmosphere in creating a pleasant experience, and we apologize for the discomfort you encountered. Please know that your comments are being taken seriously as we work to enhance our accommodations. We hope you will consider giving us another opportunity in the future. Sincerely, Hotel Management
The rooms are clean and well furnished.
Business response:
Dear Ronald, Thank you for taking the time to review your stay at Extended Stay America. We are pleased to hear that you found the rooms clean and well-furnished. We appreciate your comments and look forward to welcoming you again. Sincerely, Hotel Management
The management is jock to respond and address any concerns. Safe and friendly place to stay. It’s a home away from home. Thank you for your hospitality.
Good for the money There for a basketball tournament. Things were clean, and as pictured. Had to ask for more towels, but was able to get them. Was late checking out but no hassles.
Business response:
Dear Guest, Thank you for staying with us during the basketball tournament! We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and would love to welcome you back the next time you are in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,237 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.