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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the money There for a basketball tournament. Things were clean, and as pictured. Had to ask for more towels, but was able to get them. Was late checking out but no hassles.
Business response:
Dear Guest, Thank you for staying with us during the basketball tournament! We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and would love to welcome you back the next time you are in the area! Sincerely, Hotel Management
Very accessible.
Business response:
Dear Guest, Thank you for your wonderful feedback. Our guests love being so central to everything, and we are delighted our location was perfect for your needs, too. We are delighted you enjoyed your time with us. It was a pleasure hosting you. We hope you choose Extended Stay America the next time you are in the area! Sincerely, Hotel Management
Good
Check in was weird, there was no one there. We waited for approximately 10 minutes then used the lobby phone to finally call the front desk and ask for someone to come and he finally did. There were other people that said they had waited for almost 15 minutes before us and even started calling out and looking around for someone and no one ever came for them. The smell in the room and hallway was really strange too. There were Skittles on the carpet in the room next to the bed. The toilet would rock and bang against the wall ... read more
Business response:
Dear Guest, Thank you for sharing your experience. We are glad you appreciated the spacious room and convenient location. Your feedback about check-in and room conditions is valuable, and we apologize for any inconvenience. At Extended Stay America, we are always working to improve, and we hope to provide you with a smoother stay next time. Sincerely, Hotel Management
Safe
Very clean
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,223 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.