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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The entrance of the building smelled we only had 2 towels when the reservation was for 5
Business response:
Dear Monica, Thank you for your feedback. It is nice to know you had a pleasant stay. However, we sincerely apologize for the concerns that you encountered during your time with us. This does not reflect our usual standards, and we’ve addressed these issues with our team to prevent them from happening again. We appreciate your understanding and hope to welcome you back for a much-improved experience in the future.Sincerely,Hotel Management
Only issue I experienced was loud stomping,jumping coming from the above room first night I arrived.,it went on for quite sometimes. I tried to report the issue at time of occurrence unfortunately call to the front desk was unsuccessful as it was “ after hours”,very frustrating!! However I did advise front desk desk next morning
Business response:
Dear Clarse, Thank you for sharing your experience. While we are glad you communicated this to our front desk, we apologize for the noise disturbance from the room above. Your feedback is valuable, and we appreciate your understanding. We look forward to welcoming you back for a more restful stay at Extended Stay America.Sincerely,Hotel Management
Clean place
Very happy with this Extended Stay Good space. Nice layout of a room. 2 desk chairs for 2 people. Room heat works, refrigerator works. This is not the case with many of the Extended Stays we’ve been at. Comfortable bed. There is an oven here. The only thing is that you need to bring your own pans and dishes. They are available, but you have to purchase them. Staff is very nice.
Business response:
Dear Laurie, Thank you for your wonderful feedback of your stay at Extended Stay America! We’re thrilled to hear that you enjoyed the spacious layout, comfortable bed, and well-functioning amenities in your room. We strive to maintain high standards, and it’s great to know our staff made a positive impression. We appreciate your understanding regarding the cookware and hope you found it convenient. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit!Sincerely,Hotel Management
I have to admit that I was very surprised at the appearance, conditions, comfortable room, and friendliness of the Extended Stay America Select Suites Rockford State Street. Some Extended Stay America Select Suites smells like cigarette smoke rooms, bad smelly, rugs torn, bugs, and homeless outside facility but this particular facility really surprised me and next time I come through Rockford I will definitely stay here.
Business response:
Dear George, Thank you for your wonderful feedback! We're thrilled to hear that you were pleasantly surprised by the appearance and comfort of our rooms. Our team works hard to maintain a clean and welcoming environment, and it’s great to know that our efforts made a positive impact on your stay at Extended Stay America. We look forward to welcoming you back on your next visit! Sincerely,Hotel Management
nice
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,237 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.