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Extended Stay America Select Suites - Salt Lake City - West Valley City
- Hotels
- West Valley City, UT
About this business
Location details
1646 West 3500 South, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wouldn't stay here. Did not like the area... Receptionist charged my card twice. Did get refund back but the fact that I was on vacation and he drained some of money at the beginning of the week was terrible. Got a smoking rook which was not pleasant. I had asked for nonsmoking.
Got room that reeked of cigarettes!! I didn't get the room I paid for. The room reeked of cigarettes!! Smoke came through the vents and didn't sleep all night.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
The hotel smelled like smoke bad. My bed sheets smelled horrible like pee. I would not recommend this hotel.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
The value price It was great for the value. Staff did leave me alone for the stay. The last day I wish the housekeeper would have waited until 11am to knock on the door not at 10:33am. I felt rushed and thought it was very rude. Just think if that was you or your family staying there. Just to get your room cleaned would you rush them or want to be rushed.
Business response:
We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.
Business response:
We appreciate you taking the time to rate our hotel.
It appeared to be a drug/prostitution infested!!! worse ever, dirty rooms, drug deals and prostitution all around building. Do not stay and for sure do not bring your family. I had it booked for 2 nights and only stayed the one and ate the 2nd night cost. Horrible experience.
Business response:
I apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
Room was very filthy! Black specs in one bed. The other bed had hair all over. Bathtub was not cleaned or rinsed well. My husband and I did not feel comfortable there one bit and I felt dirty the whole time.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
smelly
Business response:
We are sorry your stay didn’t live up to your expectations. We wish you the best in your future travels and hope you will give us another try.
Worst hotel ever This is the worst hotel I have ever stayed at. I travel for work all over the country and stay in hotels and this by far has been the worst. I booked the hotel for 2 weeks, when we arrived at the hotel they told me there was no reservation made and there were no rooms available (after they took almost $700 from my bank account) so I had to make several calls in order to get the room we had already reserved. When walked inside the room we were shocked. There was food and trash in yhe floor and under the bed, ... read more
Business response:
Thank you for taking time out of your day to share your experience with us. We apologize for the guest services you experienced during your stay. We have spoken with the property to address the matters. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Salt Lake City - West Valley City
How is Extended Stay America Select Suites - Salt Lake City - West Valley City rated?
Extended Stay America Select Suites - Salt Lake City - West Valley City has a 3.2 star rating with 1,569 reviews.
When is Extended Stay America Select Suites - Salt Lake City - West Valley City open?
Extended Stay America Select Suites - Salt Lake City - West Valley City is open now. It will close tomorrow at 12:00 a.m.