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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirtiest, smelliest hotel I have ever stayed in. I was out in a run with broken cabinets, tv didn’t work, the shower looked like it was under construction still Bec it wasn’t put together.
Business response:
Dear Guest, We regret that your experience did not reflect the level of comfort and care you expected. Concerns related to room condition, maintenance, and overall cleanliness are important. Your feedback highlights areas that require closer attention to ensure spaces are properly prepared and maintained. We appreciate you sharing your perspective, as it helps reinforce the need for consistent upkeep and guest comfort. Sincerely, Hotel Management
Just please pick some place else! Love you.
Business response:
Dear Guest, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your review. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
This place was horrible. Rooms smelled, roaches in my room, messed up furniture, sheets were dirty, faucet falling apart, people smoke in the stairways. I would not stay there again.
Business response:
Dear Guest, On behalf of our entire team, we would like to extend our sincerest apologies for not meeting your expectations at our hotel. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
No iron And killed a few roaches
Business response:
Dear Guest, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next vi... read more
I’ve been staying at hotel
Business response:
Dear Guest, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your review. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Ive stayed at property and decided to stay again based off the experience I had. 👎I was woken up out of my sleep by a noisy neighbor who decided it was ok to blast her music at 7:30 am in the morning!!!!!!!!! I politely knocked on her door to turn it down and she was very disrespectful and rude and her room smelled like weed. . I had to call the police for them to de-escalate the problem. Once from desk staff got in I told them of the complaint. No apology or anything. Smh
Business response:
Dear Guest, Thank you for sharing your feedback with us. We understand how upsetting it can be to have your rest disturbed, especially during early morning hours, and we regret the inconvenience this situation caused. As our team has already spoken directly to you and offered an apology and addressed your concerns. We have also discussed the matter with the neighboring guest to ensure expectations around respectful conduct are clearly understood and maintained for everyone. While shared environments can occasionally present ... read more
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 2.9 star rating with 653 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.