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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Welcome to Extended Stay America Select - Shreveport - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Shreveport, LA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-20 and is only 4 miles from the Shreveport Regional Airport. From our location, you can easily visit local attractions such as the Shreveport Aquarium, the Louisiana State Exhibit Museum, the Shreveport Municipal Aud... read more
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No soap in the bathroom and no mention of $100 deposit is crazy
Business response:
Dear Guest, Thank you for taking the time to evaluate your stay. Our guests frequently bring personal items to use in their suites, so we provide complimentary hair dryers and toiletries upon request at the front desk. Also, we were sorry that our deposit policy inconvenienced you. We believe in transparency and list these charges on all booking sources to keep our guests informed. This deposit will guarantee incidental charges incurred during your stay and is refundable. We regret if this was not adequately communicated to ... read more
The staff is very friendly and made me feel at home.
Staff is great, very friendly and made me feel welcomed as i checked in.
Business response:
Dear Michael, We appreciate your kind words about Extended Stay America. It's wonderful to hear that our staff contributed to making you feel welcome during your check-in. Providing friendly and welcoming service is our goal, and we look forward to the opportunity to host you again in the future.Sincerely,Hotel Management
I want my money back for one night It was horrible I requested a refund for one night and they said I had to go through the booking agency to try to get it because I didn’t like the the way it smelled nor was the bed comfortable at all I didn’t sleep the floor they gave me was noisy very noisy almost every one on the floor was out they rooms talking loud all night it was horrible
Business response:
Dear Tracey, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, especially regarding the uncomfortable bed and noise. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
It was clean and quiet. I came for 2 weeks on business and had absolutely zero problems!
The rooms were very clean. This is more a working person pmace to stay instead of family.
Business response:
Thank you for taking the time to review and rate your stay with us, L.R. We appreciate your feedback and hope to see you again the next time you need a simple and clean stay.
Needs a little more work done It was ok no I’ve machine only had 4 towels in the room two small and two medium size towels. The shower didn’t have no pressure on it had to stand all the way under just to shower water didn’t come out the far
Business response:
Thank you for taking the time to rate and review your stay with us, Andratta. We appreciate you highlighting the areas that deserve our attention and will help us improve. We do hope that your future travels are both comfortable and pleasant.
Great It was Great
Business response:
Thank you so much for your excellent rating and review, John! We hope to see you again soon!
The bathroom had blood on the wall beside the trash can where it looks like someone threw a tampon and hit the wall, the amount of crud and nasty build up in the corners of the room tell of the lack of sweeping before mopping, and the staff was hard to get a hold of and to the window.
Business response:
Thank you for taking the time to share your experience with us, Kourtney. We sincerely apologize for the issues that you experienced with the overall cleanliness of your room. Our housekeeping team performs daily checklists to ensure that issues like this do not happen. We hate to see that these issues were overlooked and can assure you that we will address them accordingly. We are so sorry for the inconvenience that this caused, and we hope that your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 4.1 star rating with 291 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.