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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was the worst ESA I have ever stayed at. We stayed 8 days and toilet had to be plunged everyday then on the 4th day we woke up to an overflowed toilet with water all over the floor. We were moved to another room that was infested with roaches, t.v. Didnt work. Tub was clogged with brown stuff coming up out the drain. The staff was really helpful through it all. They worked with thy had. Cooperate need to overhaul that whole property. The employees there should not have to work under those conditions.
Business response:
Dear Sonya, Thank you for sharing your detailed feedback. We sincerely regret the challenges you faced during your stay, as this clearly fell short of the experience we aim to provide. While we’re glad our team could assist you, we understand how these issues affected your comfort and overall visit. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your observations are important, and they will be shared with our team appropriately. We hope ... read more
This place states NON smoking. Which is why i chose it. I have allergies to cigarette smoke. The place reeked of cigarette smoke and the elevator was the worst. It is not very clean. And its so noisy. I didnt stay my whole time and was not refunded the days i sis not stay
Very Fraudulent, Very Rude! This was the worst hotel experience I’ve ever had. I booked a stay at Extended Stay America Shreveport through Hotels.com for Aug. 29–31 to attend a funeral. While driving in from Atlanta for her funeral, I got a call from a woman (who refused to give her name) saying she canceled my reservation because it was through a third party and she “didn’t have to honor it.” She called at 5:57 p.m.—three minutes before the cancellation deadline—leaving me stranded in Louisiana with nowhere to stay during a... read more
Food laying on floor of elevator leaking sprinkler in room unfriendly staff most of them
Not so good
STAFF WAS EXCELLENT..Room broken microwave door hanging on, rusted fridge, broken springs on bed. Cabinet drawer broken, doors sealed shut, POT smell everywhere!! Doors all proped open nothing protected to your room.
The lady behind the desk told me that they were over booked after I paid my money and then she turned around and said because I was to late then she told me then she turned around and sad some room was damaged from a fire. By then I turned around and walked away. I had to sleep in my car
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 2.9 star rating with 627 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.