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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jana, thank you for being our guest and for your gracious rating. We are pleased you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Not about the property but breakfast is not included!
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We assure you that we will share your feedback with our Brand Leaders so they can use it while determining new offerings. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Good value This hotel is getting better. I stay here a couple times a month. Check in was quick, as usual. First room had an odd smell and some trash on the bathroom floor, but I was quickly given a different room. Second room was clean and just what I'm used to. Yeah, the rooms could use updating.....yada, yada, yada......but I have to remember how much I paid and then I realize it's worth it. Cleanliness of the public areas is getting better. Keep working on it guys!
Business response:
Roger, thank you for returning to Extended Stay America. We're glad to know you to know you enjoyed your time with us and that you were pleased with our affordable rates. Reviews like yours let us know we are on the right track. We invite you to stay with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Barbara, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Cool staff. Also I thought the picture in the lobby was pretty neat. My room was homey and everybody seemed like they enjoyed it.
Business response:
Austin, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Angel, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Just ok. There was water on the counter and floor and the carpets were so dirty that when you walked on them barefoot, your feet got dirty. I cleaned up the water. I was overall ok with our stay other than the cleanliness...
Business response:
William, thank you for being our guest. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Well this place has gone downhill tremendously in the last few years. Definitely a rougher one of the hotels in Springfield . The room was clean, but I had reserved it online as a handicapped room only because that's all they had left and it struck me very odd that it was on the second floor of the hotel seems like a major issue if there was a fire in the elevators are out. The shower was terrible there is green electrical tape around the connecting part of the hose to the shower head that leaked tremendously and sprayed wat... read more
Business response:
Thank you for your review. We apologize for the difficulties you encountered in your room and for not meeting your expectations with our grab-and-go breakfast. We have discussed your concerns with our maintenance team, and we're taking immediate action to fix the problems you mentioned. We will also share your feedback with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.