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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved that each room had a kitchen which in the end saved money from eating out 3x a day. They provided pots, pans, dishware, and silverware which I did not expect but it was perfect because we forgot ours. Everything looked neat, but the room had kind of a weird musty smell to it, we ended up buying an air freshener. But other than that, the room was great, and staff were equally as great.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
It was a good area to be in , Everything was clean and up to date with easy access to all locations that we needed . .No problems Staff was very good..
Business response:
Wow - what a great response to your stay! We are so happy you enjoyed the hotel and its location! We will be sure to share your kind compliments with the entire team for doing a great job. Thank you for choosing Extended Stay America. We look forward to welcoming you back. Sincerely, Hotel Management
We appreciated the room set up as well as cleanliness, however we didn’t even find a plastic drink cup in the room, which was a bit too conservative with waste, I’d say!
Business response:
Thank you for reviewing your stay. We're glad you were pleased with the layout of your accommodation, but we're sorry for the inconvenience you had due to our dishware policy. Please know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
The front desk clerk that was working when I arrived was not friendly and acted as if he could care less about his job. The room overall was clean with the exception of a small spider web in the bathroom between the light fixture and the wall.
Business response:
Dennis, thank you for reviewing your stay. We're sorry for the poor service you received from our front desk associates and for the cleanliness issue you encountered in your room. Please be assured that we have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We have also shared your concern with our housekeeping team to be more diligent with their efforts moving forward. We hope you will consider a return visit so we can make it up to you. Sincerely, H... read more
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.