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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
No hangers for clothes, no pool or hot tub although I thought they were listed in ad, no utensils, plates, cookware in kitchenet in room; How would one use this? No signs indicating breakfast or place to eat except return to own room. Ad did say continental breakfast and this was provided but certainly limited.
Business response:
Thank you for reviewing your stay with us. We're sorry for the difficulties you mentioned. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We truly hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
It was a nice room for as long as we staying. We were only there for to sleep half way threw our trip.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your well-kept room. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
NICE, but risky! Everything was nice about the stay. However, the only problem I had is the fact they tried to charge me an extra $48 at checkout. I was refunded but DONT EVER PAY THIS! Just call hotels.com and get it taken care of!
Business response:
Darnelle, thank you for staying at Extended Stay America and for taking the time to review our hotel. We are happy to know you liked all that we offer, but we are sorry for the issue you encountered at the time of check-out. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Kimberly, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
It was nice but we did have spots of blood on our sheets’nn
Business response:
Thanks for being our guest. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback regarding the bedsheets is shared with the housekeeping team to be more diligent going ahead. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was ok girl behind the counter would hardly wait on people
Business response:
Thank you for sharing your experience at our hotel. We're glad to know overall you had a pleasant time with us, we apologize for the inattentive service you received from our front desk associate. Please be assured that we have shared your feedback with our team in an effort to prevent anything like this from happening again. We hope you will consider giving us a second chance the next time you are in Springfield. Sincerely, Hotel Management
This was an amazing place to stay. The building and rooms were excellent and the staff was outstanding. Would definitely stay here again.
Business response:
Laddie, thank you for the excellent review of Extended Stay America. We're delighted to know you loved our well-maintained property and that the service provided by our staff met all your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.