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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
Room was smell with nicotine, or cigarette smoke . It says non smoking facilities. Was very laud in Room was smell with nicotine, or cigarette smoke . It says non smoking facilities. Was very laud in the middle of night. Some groups of people were gettering in the hall way making noise talking laud, screaming. Some stranges were entering in side the hotel with out the keys. Looks like place for homeless people . Not recommended people with the kids and family ether for the business travell Non
Business response:
Dear Stepan, Thank you for choosing us and for sharing your comments. We work hard to maintain fresh and clean accommodations, as cleanliness is always our top priority. So please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sincerely, Hotel Management
Poor No vending, graffiti written on the desk, it took the heater 2hours to get the room warm, the TV was very small, no phone or Bible in the room,my window wouldn't close all the way , the toilet and tub looked very stained or moldy. Location, I was allowed to check in early.
Business response:
Dear Howell, Thank you for posting a review of your recent visit with us. While it is never our intention to disappoint any of our guests, we are sincerely sorry for the inconvenience caused by the condition and cleanliness of your suite. We will address your concerns with the appropriate teams to resolve the issues immediately. Your comment is valuable to us as it helps improve our guest’s experiences. Please revisit us in the future, as we are confident we can serve you better and exceed your expectations on your next visi... read more
Very Poor
Bad They did not honor the discount and the f****** bad was harder than the Rock did not get to sleep at all last night Someone needs to make contact with me soon as possible about my stay on 12/28 they did not honor your guys's discount so someone needs to contact me as soon as possible or get a hold of someone at corporate
Business response:
Dear Timothy, Thank you for sharing your valuable feedback. We are sorry for the inconvenience you had during your stay. Please allow us to review the situation. Meanwhile, please feel free to reach out to us at the hotel for further assistance. Feedback such as yours helps us identify areas where we can improve. Please rest assured we have discussed your comments with our team members so we can provide you with a much more satisfying experience in the future. Sincerely, Hotel Management
Fair
Bad
Shocked that people give this any stars. Wish I could show pictures. Bedding stained and dirty, bathtub has dirt ring around it. Bed is hard, uncomfortable, and very squeaky. Ended up sleeping in my car. Please look at pictures, know it's hard to tell the stains on the bedding but it is definitely there
Business response:
Kristopher, Thank you for taking the time to write a review about your recent stay. Quality and comfort are central to what we provide our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another room upon request. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve. Sincerely, Hote... read more
Poor
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 479 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.