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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor
The hotel has a pleasant vaneer masking roach infestations and a depressed staff. roach infestation convenient location
Not ever staying there Wasn’t allowed a room and was charged Wasn’t allowed room
Business response:
Dear Carrell, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Bad
Fair
VERY DISSAPPOINTED> I thought it would been alot cleaner and breakfast. Chean the bedding and spray for cock roaches. There was no breakfast offered at this location. I checked in later. I got there the window was down to check in. The woman said she would open it in a few minutes. I waited over 20 minutes. She did my check-in. I get to my room. And it only had one bed. I had reserved a double bedroom. I had to go back down to the front desk which was closed again. I waited 30 mins. till someone finally opened the window. An... read more
Business response:
Dear Julie, We apologize for your disappointing experience. It’s concerning to hear about the cleanliness issues and the unavailability of breakfast. The check-in delays and room assignment errors you faced are not reflective of our standards. We will address these matters with our team to ensure such incidents do not recur. Your feedback regarding the bedding and pests will be taken seriously. Thank you for bringing these issues to our attention. Sincerely, Hotel Management
Poor
Horrible I was threatened by another guest in front of night manager. Nothing
Business response:
Dear Walter, Thank you for taking the time to write a review of yourstay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a betterstayin the future. Sincerely Hotel Management
Bad
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 479 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.