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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing
Didn't get the type of room I asked for. I couldn't get the 2 day refund help from the front desk. Make the room a little more appealing. I booked 3 nights but only stayed one night. Front desk was no help on getting my two day refund. Was rude and not interested.
Business response:
Dear Michelle, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been to not receive the accommodation you expected and to feel unsupported by our front desk team. Your comments have been shared with our management to review both our reservation handling and guest service protocols. We regret that your stay was cut short and did not reflect the standards we aim to uphold. Your feedback is invaluable, and we hope to earn back ... read more
Disappointing
Could have definitely been better Upon arrival to room 408 we were greeting by roaches. Also, a women under the influence smoking outside in a T-shirt and a thong panty approached my 12 for a lighter. The room served it's purpose for the night.
Terrible place.... Disgusting Everything Nothing left after seeing roaches crawling on the walls
Bad The floor was dirty. Roaches on the counter.
Business response:
Dear Fawn, Thank you very much for your feedback. We want every guest to experience our commitment to clean, fresh accommodations during their stay. Therefore, we regret not meeting these expectations. We will address this with our housekeeping and pest control teams to ensure this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Fair
Bad
Regular No hacen limpieza y no recogen basura aparte entran a tu habitación sin autorización ni motivo justificado Instalaciones un tanto cerca de comercios
Business response:
Dear Guest, Thank you for sharing your feedback. We always strive to ensure our guests’ comfort and privacy, and we are sorry for any lapse in these standards during your stay with us. Your observations will be shared with our team to help us maintain a clean and welcoming environment for all our guests. We appreciate your input and look forward to the opportunity to provide a more seamless and enjoyable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 557 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.