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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s okay The stay was okay the room was a little smelly and the water wasn’t very hot
Business response:
Dear Laquonda, Thank you for the feedback about your stay at our hotel. Our guests' comfort is always our top priority; therefore, we apologize if we did not properly service your room and for the difficulties you experienced with the temperature of the water. We will address this appropriately and look forward to having you visit with us again. Safe Travels.Sincerely,Hotel Management
Room was very clean only thing was upon arrival I asked for dishes and they only had 2 plates but it was ok I went to go 10 min away to get what I needed. Nice comfortable beds and big tub
This hotel was clean enough but it’s pretty dated and needs a refresh. The beds were hard, there was 1 bar of soap and 1 bottle of shampoo only. The “free breakfast” was smashed granola bars, oatmeal and coffee. One morning at 830a, us and a few other patrons stood in the lobby waiting for coffee because the urn was empty and when the front desk attendant finally came out of the back, she stated “oh no, I’m not going to be making more coffee.” I mean, sheesh, the least we could get was some coffee. After the “breakfast” they... read more
Business response:
Dear Dianna, please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 3.8 star rating with 2,278 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.