This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have never stayed at a ESA before. A lot of sketchy people there. Wouldn’t stay there again.
Business response:
Thank you for the feedback. We are sorry for the inconvenience you faced due to the other guests. We would like you to reconsider giving us a chance to improve your impression of us on you moving forward. Sincerely, Hotel Management
My stay was pretty good. I Just wish the tv was bigger.
Business response:
Tanisha, thank you for taking the time to post a review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I stayed in a deluxe studio room and it was pretty big. It had a full kitchen but you have to call the staff for the dishes. They could at least put cups and silverware in the rooms already. The only real issue I had was that the refrigerator did not work. I left food and drinks in it only to realize later that the food and drinks weren’t cold the next day. I didn’t complain because I only stayed one night.
Business response:
Tanisha, thank you for choosing Extended Stay America for an overnight stay. We are pleased to know how much you liked your well-equipped room! We want your stay with us to feel like home and be as comfortable as possible. Your concerns regarding the refrigerator were shared with the maintenance team to fix it immediately. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
++job on Dec 25 @front desk 26th desk ruined it! On arrival the 25th,Christmas Day the Gentleman checked us in and was friendly and said if we needed anything to let him know. went back on the 26th and the female desk clerk made me leave the premises and wouldn't put me on guest wi fi so I could book for another room here where we were, through expedia. Went to Candlewood Suites who were full but cheerily let us use their guest wifi so I could book a room with extended stay, the whole point is every tenth rental is free. I c... read more
Business response:
Thank you for your feedback. We are committed to providing all of our patrons an enriching experience, so we apologize for the unsatisfactory service from one of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Best for the price Best for the price
Business response:
Thank you for choosing Extended Stay America and for the excellent review. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.