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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh Was an ok stay. Nothing special about this place. Beds were hard, not much 'on the go' breakfast choices. Place looked like it came from the 80s. But all in all, kept a roof over our heads.
Business response:
Thank you for the feedback. Although you had an overall pleasant visit, we are sorry for the disappointment you had with the comfort of your bed. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. Also, we will share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We regret the inconvenience caused and hope you will gi... read more
I’ve been to 3 properties in the last two weeks that I purchased my room on Expedia. This was the only one that asked for my credit card. I will be watching my account closely to make sure I was not over billed. Otherwise, great staff, clean rooms, easy in/out
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our courteous associates and enjoyed your spotless suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Our neighbors were very loud and it was hard to sleep. They didn’t have shuttle service to the airport, so we had to accommodate ourselves. The rooms were huge and the bed comfortable. The staff was nice enough to let us in early.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. However, we are sorry for the noise issue you experienced and regret the inconvenience it caused. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I want to give a grand s/o to manager orlando beasley for providing excellent service in my desperate time of need. When i first arrived to my room i was not pleased with the cleanliness such as the bathroom, kitchen area. (Needless to say I went purchase cleaning supplies to get me through the night) I went to report the overnight staff and they logged my name and concerns and told me to chat w/ the manager the next morning. The very next morning I met a pleasant young man that was BEYOND eager to assist me. Not only was he... read more
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by the associate you mentioned, and we will be sure to share your compliments with him. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.