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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
++job on Dec 25 @front desk 26th desk ruined it! On arrival the 25th,Christmas Day the Gentleman checked us in and was friendly and said if we needed anything to let him know. went back on the 26th and the female desk clerk made me leave the premises and wouldn't put me on guest wi fi so I could book for another room here where we were, through expedia. Went to Candlewood Suites who were full but cheerily let us use their guest wifi so I could book a room with extended stay, the whole point is every tenth rental is free. I c... read more
Business response:
Thank you for your feedback. We are committed to providing all of our patrons an enriching experience, so we apologize for the unsatisfactory service from one of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Best for the price Best for the price
Business response:
Thank you for choosing Extended Stay America and for the excellent review. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I really enjoyed my stay& staff was welcoming.. I was very satisfied.
Business response:
Montrez, thank you for your recent stay at Extended Stay America. We are thrilled you enjoyed your stay at our hotel. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Customer service was excellent at all times!
Business response:
Brianna, thank you for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Come back soon - we appreciate your business! Sincerely, Hotel Management
Just OK I wish that there were more trash cans. The room was clean and warm bad to sleep in for one night. The value was more than I needed for the night. I wish the free breakfast was more than oatmeal and coffee. I guess since it is gear for long stay travelers, that is all they need. It was an ok. I only need the one night
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are pleased overall you had a pleasant visit and that you liked our accommodations. However, we regret we missed meeting some of your expectations. We appreciate your feedback and hope to host you again in the future for a memorable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 3.8 star rating with 2,402 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.