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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Easy check in, room had slight odor. Over-all it was a great stay.
Business response:
Thank you for being our guest at Extended Stay America. We’re glad to know you loved most aspects of our hotel and that overall you had a pleasant stay with us. However, we’re sorry for the odor you experienced in your room. We have shared your feedback with the concerned team, and we will be more diligent moving forward. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Staff was nice. Hotel was relatively clean. The building just felt outdated. Hallway was dim. Rooms didn't have kitchen ware in the room, but they were available by request at the front desk. It's not 5-star immaculate, but was more than suitable. Definitely better than most economy motels.
Business response:
Thanks for being our guest. We are pleased to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Clean room Room was good. The hallway was very smelly though.
Business response:
Ron, thank you for choosing Extended Stay America for your stay. We are glad to know you liked your well-appointed room, but we are sorry for the odor issues you had. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Not happy I've stayed here several times and always had a good experience. This time the room was not cleaned. Found several items left by previous guests in the dresser and trash and clothes under both beds. Lots of noise from the room above us made for tough sleeping.
Business response:
Tamara, thank you for being our guest once again. We are so sorry for the cleanliness issues you had in your room and the inconvenience it caused. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Room for improvement The room was spacious, but the stove did not work and there were always people hanging out outside.
Business response:
Brandy, thanks for reviewing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and had a great stay with us. However, we apologize for the maintenance issue and your feedback is shared with the team to do the needful. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Good Stay We had a great stay. Everyone was friendly. It does not have any amenities, but the room was nice and had plenty of space. The beds were comfortable. It has a full kitchen which was nice. The breakfast has coffee, oatmeal, muffins, or granola bars. Again not a 4 or 5 star hotel but it was clean and comfortable.
Business response:
Ashley, thank you for staying with us. It feels good to know you enjoyed the spaciousness of your well-maintained room and that our friendly service made for a good experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.