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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice Was nice to fix meals in room
Business response:
Diana, thank you for choosing Extended Stay America. It is good to read you liked having a fully-equipped kitchen in your room to cook your own meals and that you had a great stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
We had two people staying in the room, yet were provided with only one disposable cup. Pennies. The floor in the room had a significant slope in the middle of the room. Almost fell twice. Walls are paper thin. BUT, Very clean.
Business response:
Thank you for reviewing your stay. We are sorry for the issues you encountered and regret the maintenance problem you had in your room. We wish we would have known about these issue as our associates would have done their best to ensure you are comfortable. We look forward to seeing you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Business response:
Pshonda, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
should have had a chair
Business response:
Gary, thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Business response:
Judy, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
David, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Too much money for what you get The breakfast was not a breakfasts, uncomfortable beds, slow front desk service, seemed kinda seedy
Business response:
Thank you for your recent stay at our hotel and for your feedback. Please accept our sincere apology that we let you down and that you did not experience the outstanding service for which we are known. We pride ourselves on service excellence, and your feedback will help our team continue to improve in providing great service every stay. Thank you again and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.