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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
what I like is the staff was very friendly helpful, the hotel is close to everthing, the room was nice and clean & had cold AC.
Business response:
Dear Roy, Thank you for reviewing your stay at Extended Stay America. We are glad our location was convenient for everything you wanted to do on this visit. We are also delighted to learn you found our hotel to be so comfortable and completely spotless. We take great care in providing top-notch service for all of our guests. Your praise for our team will serve as a great encouragement to our dedicated staff. We look forward to hosting you again soon so we can share another splendid experience with you.Sincerely,Hotel Managem... read more
Check in was easy. Hotel was clean. Plenty of parking. Decent area. Close to highway. Quiet. Room was clean.
Clean and comfortable stay
Business response:
Dear kenneth, Thank you for the excellent rating and the great comments about your stay at Extended Stay America. We appreciate the wonderful review. Our team always strives to deliver exceptional service, providing you with a memorable stay. Your positive comments motivate us to keep up the hard work. Looking forward to hosting you again the next time you are in the area.Sincerely,Hotel Management
The room smelled very musty. I had to get a febreeze plugin, a candle, and some spray to get it out. The toilet kept clogging so I had to keep asking for a plunger. The elevator stopped working at one point. It's not the worst hotel I have ever stayed in but...if you have no other options.
Business response:
Dear Angela, Thank you for choosing us. Providing clean and comfortable accommodation is one of the top priorities, and we regret your room was not spotless and fresh on arrival. We have discussed your feedback with our housekeeping to ensure all areas are thoroughly cleaned and inspected. Our front desk team is always there to help you. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope to make it up to you on a future visit.Sincerely,Hotel Management
You get what you pay for. Exactly as billed. Plain but clean with no extras. I don't know why I am being asked to review since the hotel in question didn't have my Expedia reservation. It didn't show.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.