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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stsgf
Business response:
Dear tramell, Thank you for choosing Extended Stay America for your recent accommodations. We're glad you enjoyed your stay and find our staff friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
I love this place honestly, but their prices are a little steep (just a little) and the elevator is out til next year but ive always been comfortable and slept ok
Excellent staff. Knowledgeable and friendly. The only negative was the elevator being out of service for state mandated maintenance.
Business response:
Dear William, We are thrilled to hear you had an excellent experience at Extended Stay America. Our staff takes pride in providing knowledgeable and friendly service. While we apologize for any inconvenience caused by the elevator maintenance, we appreciate your understanding and hope to welcome you back for another enjoyable stay. Thank you for your kind words.Sincerely,Hotel Management
Met expectations Booking, confirmation, and check in were a breeze. Staff at the property were friendly, helpful, and accommodating. I was relieved that “grab and go” breakfast included oatmeal, not just cellophane wrapped sweets. The room had comfortable enough beds, new or newish paint and floors. Cabinets, fixtures, and appliances have not been updated. The fridge and environmental unit were quite noisy. In part due to area events, this booking was a great value compared to other properties. I was not expecting a luxury u... read more
I enjoyed staying there. This is my second time, but the elevator still doesn’t work and I was on the third floor, which was kind of hard.
Business response:
Dear Paula, Thank you for choosing Extended Stay America! It is always a pleasure to welcome back returning guests. Your feedback is invaluable to us, and we apologize for any inconvenience caused by the elevator issue. We're continuously working to enhance our guest experience, and we appreciate your patience. We hope you had a great stay despite this shortcoming, and we look forward to welcoming you back for a more seamless visit in the future.Sincerely,Hotel Management
The elevator was broken but the lady at the front who checked me in (checked in during the late evening) was amazing!!! She was kind, encouraging, and very sweet. It's not often you encounter someone in that line of business, or in life, for that matter, of that magnitude- a genuinely kind, understanding, and uplifting human being who shows the empathy and warmth indiscriminantly and without prejudice, even to strangers.She is exactly the kind of person who exemplifies what it means to be a "hospitality professional" and the... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.