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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was exactly as described, I appreciated the affordable accommodations.
Business response:
Dear Tina,Thank you for sharing your experience. We're pleased to hear that our accommodations met your expectations and that you found the value to be a good fit for your needs. At Extended Stay America, we strive to provide a comfortable and affordable stay, and we appreciate your kind feedback. We look forward to welcoming you again.Sincerely,Hotel Management
This was a nice property ..
When we checked in we were told by the front desk staff that there was no longer free breakfast or coffee in the lobby. There was last year when we stayed at this facility. While we did not need to use any dishes or pans, now in order to have them, you must pay for them. (roughly $39.000. If we wanted extra towels, they would charge us $1.75 per towel. We were told that this changed on August 1, 2024. When we arrived in our room, it was clean however there was no kleenex in the bathroom. There was also no kettle in the room ... read more
Business response:
Dear Susan,We're glad that our front desk staff provided a warm welcome and that your room was clean with a reliable shower. However, we regret that several policy updates and room amenities did not meet your expectations. We understand how these adjustments could feel unexpected, especially for returning guests. We also recognize the importance of safety features, like grab bars in the bathroom and accessible in-room amenities, as they contribute significantly to a more comfortable stay. We will share your feedback with our... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,513 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.