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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok. Not on a busy street. They need an ice machine somewhere in the building though.
Business response:
Renee, thank you for your honest evaluation. We regret not meeting your expectations and apologize for the maintenance issues you outlined. We will share your comments with our engineering team and make sure the problems are resolved immediately. We will also review your feedback with our team regarding the service issues you outlined and take steps to ensure we are more consistent in our service delivery. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely... read more
We were in town for an event at another hotel nearby. That hotel was full so we booked here. Price was comparable but that’s it. Grab and go breakfast was granola bars and packaged muffins. The room had a kitchenette but was not furnished with dishes or utensils. At check-in, he did ask me if we needed something to just ask. No hair dryer in the room either. Bathroom sink was very slow to drain. Room door did not latch unless you pushed really hard. Thermostat on Air conditioner didn’t seem to work. It was cool in the room, ... read more
Great stay Its a great place. It's in a great location for shopping and restaurants. Easy to get to no matter which direction your coming from or going to.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Location is easy to get to and quick access to many amenities.
Business response:
It is a pleasure to read your fantastic review about Extended Stay America. We are thrilled that you enjoyed your visit as well as our super location. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Will stay again. Our stay was pleasant. Staff was very personable.
Business response:
Debi, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Friendly customer service. Quiet. Cozy. Nothing fancy but overall a good spot to rest.
Business response:
Thank you for rating your nice experience at Extended Stay America. Our team was pleased to learn you enjoyed your stay and liked our friendly and professional service. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.