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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Room smelled like cigarettes. Front desk associates were rude. Asking a question or asking for anything seemed as if it was pulling teeth for staff.
Business response:
Adrianne, thank you for reviewing your stay with us. We are very sorry for the odor you encountered and for the unpleasant acquaintance with some of our associates. Your concerns have been addressed and we appreciate you bringing these matters to our attention. Thank you once more for choosing us, and we hope to welcome you back again so we can provide you with a more gratifying experience. Sincerely, Hotel Management
Our trip was great. Staff was friendly and helpful. We needed utensils for making tacos, and they had no problem getting us some.
Business response:
Thank you for your terrific review of the Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage our team to keep up the good work. We hope you will choose us again on your next visit. Sincerely, Hotel Management
Stunk but cheap The hotel is very shabby. Unlike the photos. The service was good. The people were very sweet. My entire floor smelled like weed. It was awful!!
Business response:
Thank you for your feedback. We are glad you liked the courteousness of our associates, but we are sorry for your disappointment with the condition of our property. We are concerned about your comments and have intimated this to the appropriate individuals to further improve the quality of our accommodations. We hope to see you soon. Sincerely, Hotel Management
EVERYTHING WAS AMAZING!! I WILL BE STAYING THERE AGAIN VERY SOON!!!!
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to learn you enjoyed your stay and our facilities and service were to your satisfaction. We look to welcoming you back the next time you are in the area. Sincerely, Hotel Management
I appreciated the cleanliness and comfort of my room. The bed and pillows and recliner were great!
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your suite. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The property was very clear and maintained. Everything was great.
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable accommodations. Our housekeeping team does a great job of caring for our property, so we are thrilled to share your lovely comments with them. Thank you once more for giving us the opportunity to serve you, and we hope to provide you with another pleasant stay in the future. Sincerely, Hotel Management
Good location close to lots of restaurants. Good size room with very comfortable bed.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable accommodations and our convenient location close to a variety of restaurants. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Good room for the price. I've stayed at Extended Stay on several occasions in the past and have never had a problem.
Business response:
Jesse, thank you for being loyal to our brand Extended Stay America. We are glad to know you found our accommodations to be a good value, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.