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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Michelle, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jeff, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Overnight getaway Desk staff was pleasant at check in.
Business response:
Lawona, thank you for choosing Extended Stay America and for sharing your review. We are glad to read you had a pleasant stay with us and liked the service provided by our friendly staff. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Samantha, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Well spend excilent staff would recommend It was amazing
Business response:
Joan, we appreciate you recommending Extended Stay America to others. We are delighted to read you had a great stay with us and that you were impressed with our friendly associates. On behalf of everyone here, we thank you and invite you to stay with us again the next time you are in our city. Sincerely, Hotel Management
Business response:
Thank you for staying at Extended Stay America and for the wonderful rating. We are glad to know you had an enjoyable stay with us and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Brittanny, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we couldn't hit the mark of your expectation for an excellent stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Business response:
We appreciate your awesome rating. We aim to provide our guests with an excellent stay, and we are happy you experienced the same with us at Extended Stay America. Thank you, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Okay, but had issues. As soon as I unlocked the door I smelled food or cooking smells. There were crumbs on the floor. Bed sheets were not tucked tight. Their breakfast included was a coffee bar with muffins and granola bars.
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay. However, we apologize for the cleanliness issue you had while here and that you were unhappy with our breakfast facilities. We have room inspection processes in place, and we are working with our Housekeeping staff to see where we dropped the ball. In regard to breakfast, your feedback has been shared with the concerned team members to improve our guest experiences. It's our goal to provide an excellent customer service, and we hope you wil... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.