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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
5th time to stay. Great renovated room. BUT. Newly renovated king room. Bed is great. Kitchen and bath are nice. This is an extended stay, so you have to order your coffee pot, dishes, and hairdryer from the management since they are not in the room in this hotel. Not a problem. We only stayed one night but if you stay longer you don't get daily maid service. You exchange your towels with management and empty your trash in the trashcans in the hallways or in trash room. Great. That's how it works. I had two problems. In room... read more
Business response:
Deborah, thank you for returning to stay at Extended Stay America. We are glad you had a nice time with us and that you liked your room along with the kitchenette. We value your observations and have taken a note of it. Thanks once more, and we look forward to seeing you soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
John, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Nice for the Price Bed was comfy, but towels and pillows could stand to be upgraded.
Business response:
John, thank you for staying with us. It’s a pleasure knowing you liked the comfort of our beds and the reasonable rates. We value your observation in regard to the towels and pillows and have taken a note of it. We hope to have the opportunity of welcoming you back soon at Extended Stay America. Sincerely, General Manager
okay
Business response:
Thank you for your rating. We are glad your overall visit was pleasant. We hope to see you again so that we can make your next stay a better one in all aspects. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Nice and clean, but noisy room The facility was nice, very clean, easy to get to, and the staff was very friendly. The room, however, had a very loud refrigerator and A/C, which was not conducive to a good night's sleep. You should also be aware that the free breakfast is grab and go (packaged muffins, packaged instant oatmeal, granola bars, and coffee).
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our convenient location and courteous service. That being said, I am sorry for the noise issue you experienced in your room. I have shared your feedback with my maintenance team to check and fix it immediately. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Got in late because of late flight
Business response:
Debra, thank you for being our guest at Extended Stay America - St. Louis - O' Fallon, IL. It’s a pleasure knowing you enjoyed being with us and had an overall pleasant experience. We hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.