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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice for the Price Bed was comfy, but towels and pillows could stand to be upgraded.
Business response:
John, thank you for staying with us. It’s a pleasure knowing you liked the comfort of our beds and the reasonable rates. We value your observation in regard to the towels and pillows and have taken a note of it. We hope to have the opportunity of welcoming you back soon at Extended Stay America. Sincerely, General Manager
okay
Business response:
Thank you for your rating. We are glad your overall visit was pleasant. We hope to see you again so that we can make your next stay a better one in all aspects. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Nice and clean, but noisy room The facility was nice, very clean, easy to get to, and the staff was very friendly. The room, however, had a very loud refrigerator and A/C, which was not conducive to a good night's sleep. You should also be aware that the free breakfast is grab and go (packaged muffins, packaged instant oatmeal, granola bars, and coffee).
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our convenient location and courteous service. That being said, I am sorry for the noise issue you experienced in your room. I have shared your feedback with my maintenance team to check and fix it immediately. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Got in late because of late flight
Business response:
Debra, thank you for being our guest at Extended Stay America - St. Louis - O' Fallon, IL. It’s a pleasure knowing you enjoyed being with us and had an overall pleasant experience. We hope to welcome you back soon. Sincerely, General Manager
Wonderful stay and plenty of hot water
Business response:
Arthur, thank you for your fantastic review of Extended Stay America - St. Louis - O' Fallon, IL. We are thrilled to read you were impressed with our bathroom amenities and had an amazing time with us. We look forward to being of your service again on your next trip in the future. Sincerely, General Manager
Business response:
Penny, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - St. Louis - O' Fallon, IL. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Ehh It was ok. Very rusty and the sink (in the kitchen) was leaking underneath. I never used the kitchen sink. And on one corner of the sheets was a black mark.
Business response:
Thank you so much posting a review of your stay. It's nice to read that an overall pleasant visit. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We value all of our guests and hope you will consider staying with us again. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.